Privacy Policy

Last Updated: February 2026

1. Introduction & Scope

This Privacy Policy outlines how Shavat Wellness (“we,” “us,” or “our”) manages your personal information when you use our website (shavatwellness.com), book our holistic services or workshops, or interact with us (collectively, our “Services”).

Your privacy is a fundamental part of the wellness experience we provide. We are committed to handling your data with absolute transparency and integrity. By using our Services, you acknowledge the practices described in this policy.

2. Policy Revisions

We may periodically update this policy to reflect changes in our operational practices or legal requirements. Any modifications will be posted here with a new "Last Updated" date. For significant changes, we will provide more prominent notice as required by law.

3. Information Collection & Its Purpose

We collect data from various sources to provide you with a safe, customized, and efficient experience:

I. Data You Provide Directly

  • Contact Details: Name, email, phone number, and physical addresses.

  • Transaction Info: Records of services booked, products purchased, and secure payment confirmations (handled by third-party processors).

  • Wellness & Health Data: Sensitivities, allergies, or health history. Note: As this is sensitive data, we process it only with your explicit consent to ensure your safety during workshops and treatments.

  • Engagement: Your shopping preferences, reviews, gift card balances, and communication history.

II. Information Collected Automatically (Usage Data)

To improve site performance, we use cookies and pixels to gather data such as:

  • IP addresses, device/browser types, and navigation paths.

  • Referral sources and network connection data.

III. Workshop Media

  • Photography & Film: We may capture images or video during in-person workshops for archival or marketing purposes. This is managed according to the consent provided in your Workshop Participation Agreement.

IV. Data from Third-Party Partners

  • Squarespace: To manage our website and store functionality.

  • Payment Gateways: To process secure financial transactions.

  • Analytics Providers: To understand how our community interacts with our content.

4. How Your Information Is Used

We process your data based on several legal grounds:

  • Contractual Necessity: To manage bookings, fulfill orders, and deliver our courses.

  • Legitimate Interests: To provide support, respond to inquiries, and improve our services.

  • Legal & Insurance Compliance: To maintain records required by law or our professional liability insurance.

  • Marketing: With your permission, we share updates on new workshops. You can opt out at any time via the "unsubscribe" link.

5. Cookies & Tracking Technologies

We use cookies to remember your preferences and analyze site traffic.

  • Squarespace Cookies: Our store is powered by Squarespace; please refer to their Cookie Policy for technical details.

  • Your Control: You can adjust browser settings to block cookies, though some site features may become unavailable.

  • GPC Signals: We honor Global Privacy Control (GPC) signals.

6. Data Sharing & Disclosure

We never sell your personal information. We only share data with:

  • Essential Service Providers: Shipping partners, IT support, and payment processors.

  • Legal Compliance: When required by law or to protect our legal rights.

  • Public Content: If you post a public review, it will be visible to others. Please avoid sharing private details in public forums.

7. International Data Transfers

As we use global service providers, your data may be processed outside of the UK or EEA. We ensure these transfers are protected by Standard Contractual Clauses or other recognized legal safeguards.

8. Retention & Security

  • Protection: We implement industry-standard security measures. However, no digital transmission is 100% secure.

  • Retention: We keep your data only as long as necessary. Please note that for professional insurance and legal liability purposes, health intake forms and consultation records are typically retained for 7 years after your last session.

9. Your Rights & Choices

Under the UK/EU GDPR, you have the right to:

  • Access & Correct: Request a copy of your data or update inaccuracies.

  • Erasure: Ask us to delete your information (subject to legal/insurance overrides).

  • Withdraw Consent: Stop receiving marketing at any time.

  • Data Portability: Request your data in a machine-readable format.

10. Children’s Privacy

Our Services are intended for those aged 16 and older. We do not knowingly collect data from children without parental consent.

11. Contact Us

For questions regarding your privacy, please reach out to us:

  • Email: info@shavatwellness.com

  • Address: Office 1.21, 6 - 9 The Square, Hayes, Uxbridge, London, UB11 1FW, U.K.